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Broadcast channels

Alerting allows you to get notified via your favorite provider when new inciditens are created.

Currently we support the following providers:

Enabling communication providers

To get notified about your incidents you may choose to enable providers like Slack, Discord and Microsoft Teams. You will always get notified by email though, so don’t worry if you skip this step!

Enable the provider(s) of your choice under SettingsProviders by clicking on the communication tool of your choice. Log in to your provider and allow access for Incidite.

Under SettingsBroadcast channels you can create a new broadcast channel. Broadcast channels allow Incidite to send notifications to your communication providers. Choose whether you want to connect an existing channel or create a new one in your communication tool.

broadcast-channel-creation

 

You can filter which incidents and maintenance events are sent through your notification providers using our IQL. To set it up, simply click on your broadcast channel and tipe away!